Refund Policy


Returns are easy, your satisfaction is our first priority and we understand that sometimes it is difficult to be sure you've chosen the right product without seeing it first.

If you are in anyway dissatisfied with your purchase please return it to the address below within 7 days of receiving it. We will credit or refund the full purchase value of the items returned (excluding delivery). Please note that items must be returned unused in their original undamaged packaging.

Return - Order...

Please email prior to returned items being sent to notify the seller.

The Shabby Shed

PO Box 326

Horsley Park NSW 2175

Your order number is contained on the confirmation email. If you do not know your order number please write the purchaser's surname instead. Please also send a note to us via the Contact Us page telling us what you are returning and whether you would like an exchange or refund.

Please pack the goods carefully in their original packaging to ensure they are not damaged during their return.


Cancellations or changes to an order can be made any time prior to dispatch. To cancel an order please send us a note using the Contact Us page.